NiceJob

More Google reviews means more visibility in search results and higher trust from prospective new clients.

NiceJob’s set-and-forget customer review software automatically gets you Google reviews from your clients so you can become top rated — without spending a dime on ads. We help home service business owners get up to 4X more reviews, outrank local competition, and win more sales.

The integration between DripJobs, a CRM tailored for home service professionals, and NiceJob, a review management software, through Zapier, creates a seamless workflow that automates the process of gathering customer feedback and reviews after a job is completed. Zapier acts as a bridge between these two platforms, allowing them to communicate and share information without the need for manual intervention.

Here's how the integration works:

1. Trigger Event in DripJobs: The process begins when a job is marked as completed in DripJobs. This event is crucial because it signals the completion of a service, which is the ideal time to seek customer feedback.

2. Zapier Integration: Zapier, an automation tool that connects different apps and services without the need for custom coding, detects this trigger event in DripJobs. Using a "Zap," which is a specific automated workflow created in Zapier, the integration is set up to respond whenever a job completion is recorded in DripJobs.

3. Action in NiceJob: Once Zapier detects the completed job in DripJobs, it initiates a predefined action in NiceJob. This action involves sending the customer data (such as name, service details, and contact information) from the completed job in DripJobs to NiceJob.

4. Review Request Sent to Customer: With the customer data received from DripJobs, NiceJob then automatically generates and sends out a review request to the customer. This request can be customized and may include a thank you message, a reminder of the service provided, and a prompt for the customer to leave a review based on their experience.

5. Feedback Collection and Management: As customers respond to the review requests and submit their feedback, NiceJob collects and organizes these reviews. This allows businesses to easily manage their online reputation, showcase positive reviews on various platforms, and address any negative feedback promptly.

This integration between DripJobs and NiceJob through Zapier streamlines the process of requesting and managing customer reviews. It ensures that businesses do not miss the opportunity to gather valuable feedback after each job, enhancing their reputation and providing insights into customer satisfaction. By automating this process, home service professionals can focus more on delivering quality services while efficiently managing their online presence and customer relationships.